New Clients
Starting therapy, step by step
Reaching out is often the hardest part. Here is exactly what happens next, what it costs, and what to expect — so there are no surprises.
Intake & scheduling
How it works
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Send us your information
Complete the form on our Book Now page. You can name a specific clinician or choose "any available". Someone will get back to you within 1–2 business days.
Go to Book Now → -
Optional 15-minute inquiry call
After you submit the form you'll be given a link to schedule a short call. Use it to ask questions before committing to an appointment.
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Complete your intake paperwork
Our client care coordinator sends everything you need. Please complete it at least 48 hours before your session to avoid rescheduling.
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Your 60-minute intake
You and your provider spend an hour together deciding whether this is the right fit. If it isn't, they will help you find someone more appropriate.
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Ongoing weekly sessions
Ongoing sessions run 55 minutes. Intensive sessions lasting several hours are available on an as-needed basis for acute needs.
Cost of services
Session rates
Fees depend on the provider you see. Intakes are 60 minutes; ongoing sessions are 55 minutes.
| Provider | Initial intake | Per session |
|---|---|---|
| Terri Waibel, LCSW, FT Founder & Clinical Director Not currently accepting new clients. | $275 | $225 |
| Independently Licensed Therapists LCSW, LPC, LMFT May be able to bill select insurance plans. | $225 | $175 |
| Associate Therapists LMSW, LAC, LAMFT Fully licensed associates working under clinical supervision. | $175 | $125 |
| Graduate Interns Master's-level students in counseling, social work, or marriage & family therapy Our most affordable option, supervised by our licensed clinical staff. | $75 | $50 |
Intensive sessions lasting several hours are available on an as-needed basis for acute needs. Payments can be made with cash, check, credit card, health savings account.
Insurance
Plans we can bill
Center for Compassion is a private-pay group therapy practice. Depending on which provider you see, we may be able to use your insurance to pay for the cost of services.
While we do not accept all insurance, we can provide you with a superbill for submission to your insurance to reimburse your costs under out-of-network benefits.
- Aetna
- Blue Cross Blue Shield
- Cigna
- United Healthcare
- Open Path
- Sana
Not all providers accept every plan. We can also provide a superbill for out-of-network reimbursement.
Tele-therapy
Tele-therapy sessions are available for anyone residing within the state of Arizona. Video sessions are offered on a secure, confidential, HIPAA-compliant platform.
You must be physically located in Arizona at the time of your session. If you're interested in tele-therapy, please note that during your initial contact with us.
Your first appointment
You'll be in communication with our client care coordinator, who provides all the details you need beforehand. Please complete your intake paperwork at least 48 hours in advance to avoid cancellation or rescheduling.
When you arrive, have a seat in the lobby, make yourself comfortable, and feel free to have some refreshments. Bring any questions you'd like to review. Your provider will come out to greet you at your scheduled time.
Finding our office
Center for Compassion is conveniently located in Chandler, AZ, off the 101 freeway between Ray and Warner, on Alma School Rd. Our office is part of the Chandler Square complex and is located on the south end. Our name is clearly visible on the outside wall of the building, along with the window of the main entrance.
1331 N Alma School Rd Ste 100, Chandler, AZ 85224
Your rights
Good Faith Estimate
If you are uninsured or not using insurance, federal law gives you the right to know what your care will cost before you receive it.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services, including related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Your provider must give you a Good Faith Estimate in writing at least 1 business day before your service. You can also request one before you schedule.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 800-985-3059. A Good Faith Estimate is only required and provided if you do not have insurance or you are not planning to use your insurance.
Note in the message field that you would like a Good Faith Estimate and we'll send one over.
Questions
Getting started
I'm scared to reach out. What will our first meeting be like?
How do I schedule an appointment?
How long are sessions, and how often should I come?
Do you offer telehealth?
What should I do before my first appointment?
Hurting? Reach out.
We're here to help.
Center for Compassion offers both telemedicine and in-person appointments based on availability. Someone from our team will get back to you within 1–2 business days.